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How idx88 Handles Your Personal Data

Your account data belongs to you — we collect only what we need to run your account, process payments via DANA, OVO, or GoPay, and keep your sessions secure.

Data collected only for account useDANA, OVO, GoPay payment data handled securelyYou can request data access or deletionSSL-protected account sessionsContact our team directly for any privacy question
idx88 How idx88 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Every account session runs over SSL encryption. Login events are logged with device and IP data so you — and our team — can spot any access that does not look like you.

Data Retention

We keep your account data while your account is open. After closure, we retain minimum records for the period required under applicable rules in supported regions. Excess data is deleted on schedule.

Your Rights and Requests

You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion. Submit your request via live chat or email with your registered account details for identity verification.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Open the live chat widget inside your account dashboard. Our support team can handle data access requests, account queries, and privacy concerns directly through this channel.
Email Support Send a written data request or privacy query to our support email. Include your registered account name so we can verify your identity before actioning any request.
Account Help Centre Visit the Help Centre from your account menu to find privacy-related forms, wallet verification steps for DANA, OVO, or GoPay, and data deletion request instructions.

Common Questions About Your Privacy at idx88

These are the questions we hear most when it comes to data, account privacy, and how we handle the information you share with us. If your question is not here, reach out through live chat or email.

We collect your name, email, contact number, and device session data. If you deposit via DANA, OVO, or GoPay, we also log the wallet transaction reference needed to process your payment.

We do not sell your data. We share only the minimum details that payment processors like DANA, OVO, or GoPay require to complete your transaction. No marketing sharing happens without your consent.

Send a written request via our support email or through live chat. Include your registered account name so we can verify your identity before sending any personal data record.

Yes. You can request deletion through live chat or email. We will remove your personal data after verifying your identity, subject to any minimum retention period required under applicable local rules.

We retain your data while your account is active. After you close your account, we keep only the minimum records required by applicable rules in eligible regions, then delete remaining data on a scheduled basis.

We store only the transaction reference and wallet identifier needed to reconcile your payment. Full wallet credentials are never stored on our side — those remain handled securely by your wallet provider.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.